Frequently Asked Questions (FAQ)

1. How do I place an order on Techgig?

To place an order on Techgig, simply browse our product catalog, select the items you wish to purchase, and proceed to the checkout page. Follow the on-screen instructions to complete your order.

2. What payment methods do you accept?

Techgig accepts various payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can view the available payment methods during the checkout process.

3. Can I modify or cancel my order after it’s placed?

Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming your purchase. For assistance, contact our customer support.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number on the designated carrier’s website to track the status of your delivery. Alternatively, you can log in to your Techgig account to view order status.

5. What is your return policy?

Techgig offers a hassle-free return policy within a specified period. Please visit our Returns & Exchanges page for detailed information on how to initiate a return and our return policy.

6. Do you ship internationally?

No, Techgig provides international shipping. Shipping costs and delivery times may vary based on your location. During the checkout process, you can enter your address to view shipping options and costs.

7. How can I contact Techgig’s customer support?

For customer support, you can reach out via email at support@orbismart.shop. Our support team is available to assist you during business hours.

8. Are Techgig products covered by a warranty?

Yes, most Techgig products come with a standard warranty. The duration and coverage may vary by product. For detailed information about a specific product’s warranty, please refer to the product documentation or contact our support team.

9. How do I subscribe to Techgig’s newsletter for updates?

To stay updated on the latest products, promotions, and tech insights, you can subscribe to our newsletter on the homepage or during the checkout process. Alternatively, you can create a Techgig account and manage your subscription preferences.

10. Is my personal information secure with Techgig?

Absolutely. Techgig prioritizes the security of your personal information. We employ robust encryption methods and follow best practices to safeguard your data. For more details, please review our Privacy Policy.

Still Have Questions?

If your question isn’t addressed in our FAQ, feel free to contact us. Our dedicated support team is ready to assist you with any inquiries or concerns. At Techgig, we strive to provide a seamless and informative experience for our customers.