Privacy Policy

At Techgig.com.au, we prioritize the protection of your privacy and the security of your information. This detailed Privacy Policy is designed to provide you with a comprehensive understanding of how we collect, use, and safeguard your data across various aspects of our operations, including customer interactions, website usage, legal compliance, payment processing, delivery procedures, and data retention policies.

1. Information Collection and Use:

a. Customer Information:

When you engage with our platform, whether by creating an account or making a purchase, we collect personal information such as your name, address, email, and contact details. This information is crucial for order processing, delivery logistics, and maintaining effective communication with you regarding your purchase.

b. Website Usage:

In our commitment to improving user experience, we may collect non-personal information such as IP addresses, browser details, and device information for analytical purposes. This helps us enhance the functionality and performance of our website.

2. Legal Obligations:

Adhering to the highest standards of data protection laws and regulations, we ensure the confidentiality and privacy of your personal information. Your data will not be disclosed to third parties unless required by law.

3. Payment Processing:

All financial transactions on Techgig are securely processed. To safeguard your sensitive information, we do not store credit card details. Our payment gateways adhere to industry standards for secure transactions, ensuring a safe and reliable payment experience.

4. Delivery Procedures:

Our commitment to customer satisfaction extends to prompt product delivery. Standard delivery time is set at 2-3 business days. In the event of any delays or issues, our dedicated customer support team will promptly communicate with you, ensuring transparency throughout the process.

5. Customer Information Security:

Your personal information is stored on secure servers, utilizing encryption technologies for secure data transmission. Strict access controls are in place to guarantee the confidentiality and integrity of your information.

6. Cart Holding Policy:

For your convenience, products added to your cart are held for 60 minutes. After this period, the items may be released, and their availability is not guaranteed. This ensures fairness in product availability for all our customers.

7. Browser’s Cache:

Certain information may be stored in your browser’s cache for up to 4 hours for a seamless user experience. This includes session data and helps maintain the continuity of your interactions on our platform without compromising your personal information.

8. PayPal Transactions:

When utilizing PayPal for transactions, your activities are subject to PayPal’s privacy policy. We do not have access to your PayPal account details. Refer to PayPal’s policies for insights into how they handle your data during transactions.

9. Data Retention:

We retain your personal information only for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated or permitted by law.

10. Updates to Privacy Policy:

This Privacy Policy may undergo periodic updates. We recommend reviewing it regularly to stay informed about how we are continually enhancing our practices to protect your information.

Contact Us:

For any questions or concerns regarding our Privacy Policy, feel free to reach out to us at support@orbismart.shop.

By choosing to use our website and services, you signify your consent to the terms outlined in this detailed Privacy Policy. Your privacy is of utmost importance to us, and we sincerely appreciate the trust you place in Techgig.com.au